Question 1

How do I create my first L/C draft?

Accepted Answer

Creating your first AI-powered Letter of Credit draft is simple:
                
                    Navigate to the Dashboard after logging in.
                    Use the upload area to add your trade documents (e.g., Proforma Invoice, Sales Contract).
                    Click the "Generate L/C Draft" button. Our AI will analyze the documents and create a draft and Strategic Advisory Report in under a minute.

Question 2

What file types does DraftLC support?

Accepted Answer

DraftLC accepts a wide range of common trade document formats, including PDF, DOCX, PNG, JPG, and TXT. For best results, we recommend using text-based (searchable) PDFs.

Question 3

What is the Strategic Advisory Report?

Accepted Answer

It's an AI-powered risk analysis that accompanies every draft. It identifies risks, conflicts, and ambiguities in your documents and provides actionable recommendations to create a more secure Letter of Credit.

Question 4

How is my data protected?

Accepted Answer

Security is our top priority. We use multiple layers of protection:
                
                    No Source Document Storage: For your privacy, your uploaded source documents (invoices, contracts) are processed in-memory and are discarded them immediately after analysis. We never store your sensitive contracts or invoices on our servers.
                    Encryption: All data is encrypted in transit (TLS) and at rest (AES-256).
                    Access Controls: Our database is architected with strict rules to ensure you can only ever access your own data.

Question 5

Can I delete my data?

Accepted Answer

Yes. You have full control. You can permanently delete your account and all associated data from the 'Data & Privacy' tab in your Account Settings. This action is irreversible.

Question 6

Can I change my plan later?

Accepted Answer

Absolutely. You can upgrade, downgrade, or switch between monthly and annual billing at any time from your account settings.

Question 7

How does overage work if I exceed my weekly draft limit?

Accepted Answer

Our plans are designed to be flexible. Pro plan users experience seamless overage with charges added to their next bill. Standard plan users are prompted to purchase overage credits before proceeding, so there are never any surprise charges.

Frequently asked questions

Getting Started

Security & Privacy

Account & Billing

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